Payment Policy

This Payment Policy explains how payments are accepted and processed on owalalive-us.shop.

All orders placed through this website must be paid in full at checkout before they can be processed for fulfillment. No order will enter the shipping queue until payment authorization and confirmation have been successfully completed.

Accepted Payment Method

At this time, PayPal is the only payment method accepted on this website. Customers will be directed to PayPal or the PayPal processing environment during checkout to complete the transaction securely.

Payment Security

Payment transactions are handled through PayPal’s secure payment infrastructure. The website does not store full card or bank payment credentials on its own servers. Payment data is processed according to the applicable security standards and procedures used by the payment provider.

Currency

All prices displayed on this website are listed in United States Dollars (USD), unless otherwise stated. The final payment amount shown at checkout is the amount submitted for payment through PayPal.

Pricing Transparency

The website is intended to present charges clearly before payment is completed. Free standard shipping is offered on all orders shipped within the United States. There are no optional service fees, no hidden handling fees, and no added shipping surcharges after checkout for the standard shipping service described in the Shipping Policy.

Taxes and Additional Charges

Where applicable, taxes will be calculated and displayed during checkout based on the order details and shipping destination. Any required tax amount that applies to the transaction will appear before the customer submits payment. Aside from applicable taxes shown at checkout, customers are not charged undisclosed extra fees.

Order Confirmation

Once payment is successfully completed, an order confirmation may be sent to the email address provided during checkout. Customers are responsible for ensuring that their payment information, billing details, shipping information, and contact email are accurate at the time the order is placed.

Failed or Rejected Payments

If a payment is declined, interrupted, flagged, or otherwise not completed successfully, the order will not be processed until valid payment is received. The website reserves the right to cancel or hold orders where payment cannot be successfully verified through the payment provider.

Order Cancellation and Payment Processing Fees

If a customer requests cancellation after payment has already been processed, the order will be reviewed based on its current fulfillment status. If the order has not yet entered shipment preparation, cancellation may be approved. However, fees retained by third-party payment processors, banks, or financial institutions may not be refundable in some cases. These charges are assessed by the payment provider and are not controlled or retained by the website.

Refund Method

When a refund is approved under the applicable policy, the refund is sent back to the original payment method used at checkout. Because this website accepts PayPal, approved refunds are returned through PayPal to the same source of payment used for the transaction.